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Privacy Policy

Your privacy matters to us. Learn how we protect your information.

Last Updated: March 26, 2025

Introduction

Welcome to Omo Valley Tours Ethiopia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our tours.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Phone / WhatsApp

+251 924 630 484

Office Address

Jinka, Omo Valley, Ethiopia

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book a tour or make a reservation
  • Subscribe to our newsletter
  • Contact us via email or phone
  • Create an account on our website
  • Participate in surveys or promotions

This information may include: name, email address, phone number, mailing address, passport information, travel preferences, and payment details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • ✓Process your tour bookings and payments
  • ✓Send you booking confirmations and updates
  • ✓Respond to your inquiries and provide customer support
  • ✓Send you promotional materials and newsletters (with your consent)
  • ✓Improve our website and services
  • ✓Comply with legal obligations
  • ✓Protect against fraudulent transactions

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Share Your Information

We may share your information with:

  • Local guides and tour operators to facilitate your tours
  • Accommodation providers for your bookings
  • Payment processors to handle transactions securely
  • Service providers who assist in operating our website
  • Legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Limited access to personal information

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent at any time

To exercise these rights, please contact us at solojinka@gmail.com.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use our website or services.